Help Center

Your Sherwood Scuba Authorized Dealer is extremely knowledgeable in all Sherwood Brand products. If you have questions regarding the use and/or care of your gear please contact your local Dealer or review the Frequently Asked Questions area below. If you are still unable to find your answer then go to the Comments link and submit your question.

FAQ

Q: Where is my nearest authorized dealer?
A: You can locate your nearest authorized dealer by visiting www.sherwoodscuba.com and entering your zip code.

Q: How do I register my product?
A: You can register your product online at Sherwoodscuba.com. Click Here

Q: Do I have to register my regulator to get the free parts?
A: Yes, in order to participate in the Free Parts for Life program, you must register your product online (click here for registration )

Q: Is the Sherwood regulator Free Parts program transferable?
A: No. The Free Parts for Life program is only for the original owner and cannot be transferred.

Q: Can I download my Sherwood computer onto my Mac?
A: Yes, Sherwood dive computers are MAC compatible. DIVERLOG is available on the Apple App Store.

Q: Can I change the battery on my Sherwood computer?
A: All current model Sherwood computers have User Replaceable batteries. A battery hatch key is included with the owner's manual. It is recommended that you bring your computers in to an Authorized Dealer to ensure the battery change is done correctly.

Q: Which battery does my Sherwood computer take?
A: All current model Sherwood computers utilize a CR2450 battery. Brand name batteries (Sony, Panasonic, Energizer, Duracell) are strongly recommended and generic brands (Lija, Renata, Varta) should be avoided as they lack sufficient power to sustain all of the functions of your Sherwood dive computer.

Q: Can I use my Sherwood regulator for Nitrox?
A: All current Sherwood Regulators and Octos are Nitrox Ready up to 40%.

Q: Can I install spring straps on my Sherwood fins?
A: Yes, you can install spring straps on your Sherwood fins.

Q: Can prescription lenses be installed in my Sherwood mask?
A: Only the Sherwood Magnum 2 mask accepts prescription lenses.

Q: I lost/damaged my owner's manual, can I get another one?
A: Yes, all of the owner's manuals can be downloaded for free. Go to www.sherwoodscuba.com